Refund Policy – Sky Tech Studio

At Sky Tech Studio, we want you to be completely satisfied with your purchase. If you are not entirely happy with your purchase, we’re here to help. Please review the following terms of our refund policy.

1. Returns

You have [Insert Number] days to return an item from the date you received it.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Certain products such as [non-returnable items like gift cards, downloadable software, or hygiene products] are exempt from being returned.

2. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
The refund may take [Insert Number] business days to appear on your statement, depending on your payment provider.

3. Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account or credit card statement again.
Then contact your bank or credit card provider, as it may take some time before your refund is officially processed.
If you’ve done all of this and still have not received your refund, please contact us at [Insert Contact Email].

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Insert Contact Email] with proof of purchase and details of the defect or damage.

5. Shipping Returns

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.
Depending on your location, the time it may take for your exchanged product to reach you may vary.

6. Non-Returnable Items

Some items are non-returnable due to health and safety reasons, such as personal care items, hygiene products, or perishable goods. Please refer to the product description for details about whether an item is returnable.