Phone Max – Privacy Policy
At Phone Max, protecting your privacy is one of our top priorities. We are committed to ensuring that your personal data is kept safe and used only to benefit your shopping experience. This policy outlines how we collect, use, and protect your data.
1. All for You
Your data will only be used to improve your shopping experience and provide you with relevant products and offers.
2. Our Promise
We will treat your data with the utmost care and ensure that it is protected as if it were our own.
3. Straightforward Communication
We will always keep you informed and updated on matters related to your privacy and personal data.
4. No Small Talk
You are in control of your communication preferences. You can decide how and when you hear from us.
5. Minimal Data Storage
We only store your data for as long as necessary. If we no longer need it, we will securely delete it.
How We Collect Your Information
When you engage with Phone Max—whether browsing, creating an account, or making a purchase—you provide us with personal information such as:
- Name, email address, delivery address, phone number
- Payment details (e.g., credit card information)
- Other details related to your preferences and shopping experience
We may also collect information when you enter competitions, fill out feedback forms, or contact our customer service team.
Device and Log Information
We automatically collect technical data about the device you’re using, such as:
- Model, operating system, and mobile network information
- Browser type, IP address, and browsing activities
- Location services to optimize your shopping experience
Cookies and Similar Technologies
Phone Max uses cookies and similar technologies to enhance your experience and gather insights into how you use our website. These technologies allow us to:
- Identify and track your activity on our website
- Provide personalized content and advertisements
- Improve your overall user experience
For more details, you can read our Cookies Policy.
How We Use Your Information
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Delivery: We use your address and contact details to ensure your orders are delivered promptly. We may share your information with trusted delivery partners to keep you updated on your order.
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Marketing: If you opt-in, we will use your contact details to send you updates about our latest products, offers, and news. You can manage your preferences or opt out anytime.
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Payment: Your payment details will be securely processed through trusted third-party payment providers. We use tokenization to store card information safely.
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Fraud Prevention: We use data such as IP addresses and device information to prevent fraud and protect our customers.
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Purchase History: Your shopping history helps us recommend products that match your preferences and improve your future shopping experience.
Third-Party Information Sharing
We never sell your personal information. However, we may share relevant data with selected trusted third-party service providers who help us run our business, including:
- Payment Processors
- Delivery and Warehouse Partners
- Marketing Service Providers
- Analytics Tools
All third parties are bound by strict data protection agreements to safeguard your information.
Your Rights
You have several rights regarding the personal data we collect and use:
- Right to Access: You can request details of the data we hold about you.
- Right to Rectify: You can ask us to correct inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes it was collected for.
- Right to Restrict Processing: You can object to certain types of data processing, such as marketing activities.
- Right to Data Portability: You can request that we transfer your data to another provider.
Contact Us
For any concerns or questions regarding your personal data or this privacy policy, please contact us at:
Phone Max
Email: phonemaxcheltenham@gmail.com
Phone: 07775402333
Address: 88 High Street, GL50 1EG, Cheltenham